13/01/25
Operation that preserves value: O&M, efficiency, and user experience
Strategies for reducing OPEX, increasing availability, and enhancing user satisfaction, whilst preserving asset value in the long term.
Operations Start at the Design Stage!
Project decisions determine operating costs. Standardisation, maintenance accessibility, and sensors facilitate O&M.
### Efficiency Levers
* Preventative and predictive maintenance plans
* Performance-based contracts (SLA and KPIs)
* Automation and system integration (BMS/IoT)
* Training and standard maintenance routes
### User Experience as an Indicator
* NPS and first-contact resolution
* Clear communication and digital channels
* Spaces and services that simplify daily routines
### Lifecycle Vision
* OPEX as part of the business case
* Scheduled renewal of critical systems
* Operational data feeding back into new projects
Need to redesign your operations to reduce OPEX? Contact EGDC Group.
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